Property Maintenance
We keep your investment safeguarded
- 158 Years Combined Experience
Maintenance and Property Inspections
Protecting your property and preserving its value is one of our top priorities. Proper maintenance not only helps keep your property in excellent condition, but can also contribute to resident satisfaction and long-term investment performance.
Residents can conveniently submit maintenance requests through their secure online Resident Portal, available 24 hours a day, 7 days a week. Our team coordinates with trusted vendors, communicates with residents, and keeps owners informed throughout the maintenance process.
Vendor invoices and receipts are included with monthly owner statements and are also available through the online Owner Portal, providing convenient access to important property records and expenses.
How This Benefits You
- Coordinated maintenance from trusted vendors and service providers
- Prompt attention to maintenance concerns
- Ongoing communication throughout the repair process
- Detailed invoices and maintenance records
- Convenient access to owner statements and documentation online
- Professional oversight designed to help protect your property and investment
Schedule a consultation with the form to ensure your investment property reaches its full potential.
Schedule Your Free Consultation
What We Do As your Pensacola Property Manager
Everything you need for hands-off ownership.
Marketing
Effective marketing is an important part of minimizing vacancy and attracting qualified applicants. Our team conducts a professional rental market analysis and markets your property across a network of popular rental websites to maximize exposure and generate interest from prospective residents.
Tenant Screening
Finding the right resident is one of the most important ways to protect your investment. Our comprehensive screening process may include credit history, income and employment verification, rental history, eviction history, and criminal background screening to help property owners make informed leasing decisions.
Rent Collection
We make rent collection simple and efficient through our secure online Resident Portal. Our team follows established procedures for collecting rent, managing late payments, and keeping owners informed throughout the process.
Maintenance Coordination
Protecting your property is one of our top priorities. We coordinate maintenance requests, communicate with residents and vendors, and oversee move-in and move-out inspections to help preserve your property's condition and long-term value.
Financial Reporting
Stay informed with convenient access to your property's financial information through the online Owner Portal. Owners can view statements, rent collection activity, maintenance expenses, invoices, and important property records anytime.
Eviction Coordination
While our screening process is designed to help reduce risk, challenging situations can still arise. When necessary, our team can assist property owners throughout the eviction process, coordinate required documentation, and help prepare the property for re-leasing once possession has been regained.
Guarantees We Stand Behind
Clear standards built into how we manage your property.
Results Guarantee
With our Results Guarantee, you do not pay us until we produce! There are no set up fees, no admin fees, and no transfer fees. We are only paid after your tenant pays their rent!
Screening Guarantee
We guarantee that the applicant that rents your property will go through a thorough screening process to ensure that only qualified applicants rent your property!
Leasing Fee Guarantee
We guarantee that you will not pay 2 leasing fees in the same 12-month period. If a tenant gets transferred prior to their initial 12-month lease term expiring, we will find you another tenant for FREE!
Pet Guarantee
We will cover damage caused by an approved pet on your property up to $1,200 above the security deposit amount! This excludes any Emotional Support Animals (ESA) or service animals per Fair Housing guidelines.
Rental Payment Guarantee
If your tenant pays their lease rental payment in full by the 1st of the month in which it is due, our accounting team will process those funds by the 10th business day of the month or you will receive a credit equal to that month’s management fee.
Eviction Guarantee
If we have to evict a tenant for non-payment of rent, Old South Properties will cover the cost associated with filing the eviction.
Vendor Guarantee
We guarantee that all vendors hired by Old South Properties will be licensed and insured for your protection!
Free Rental Analysis
Find out what your rental could earn in today’s market—free and no obligation.
Why Hire ERA Old South Properties, Inc. Instead of Self-Managing
More Income. Less Stress. Better Protection.
Managing a rental property yourself may seem like a way to save money—but one costly mistake, a prolonged vacancy, or the wrong tenant can quickly cost far more than professional management. With over 50 years of property management experience serving Pensacola and the surrounding communities, ERA Old South Properties, Inc. helps you maximize your investment while giving you the freedom to enjoy truly passive ownership.
Book a ConsultationFrequently Asked Questions
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Yes, we have 5 licensed real estate agents that work in Property Management in some capacity.
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Yes. 24-Hour hotline for emergency maintenance issues.
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Yes, we direct deposit into your account each month.
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Yes, we send you a copy once it is fully executed.
