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Tenants

Benefits of leasing from Old South Properties, Inc.
  • We have a property manager on call after office hours, weekends, and holidays in case of emergency.  The phone number for after-hours emergencies is 850-346-0726.
  • Our 24-hour fax line (850-474-0536) is available for maintenance requests and other communication.  Maintenance requests may be submitted online as well.
  • We get detailed reports for proper documentation of the condition of your rental.
  • All deposits are kept in a FDIC-insured Florida bank for accounting at the completion of your lease.
  • Old South provides a 24-hour-a-day rent drop box for your convenience.
  • Pay rent online for no additional fee.
  • Our offices are staffed Monday-Friday 8:00 a.m.-5:00 p.m.
  • All maintenance contractors must meet strict standards to ensure the highest quality of work.
  • Our property managers are licensed with the state of Florida and are members of the National Association of Residential Property Managers (NARPM).  Our broker has received the MPM (Master Property Manager) designation.  This accreditation is held by fewer than 125 property managers nationwide!  
  • Now that you know a little more about Old South Properties, we hope you’ll choose a property we manage.  It will be the best housing decision you make.

Submit a Maintenance Request

Please submit your maintenance request. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays.

If you're a resident with a maintenance issue, please login to your online portal to report the issue. If the problem is causing damage or affecting your safety, dial 850-257-8149 to reach our 24/7 maintenance team.

Log In

Pet Policy Information

Note: Each property owner is allowed to set their own pet policy. Though most properties do allow a pet, please see the property listing to determine if the home you're interested in allows pets.

  • All pets must be properly licensed, have shots required by statute, and be spayed or neutered. Please be prepared to show documentation.
  • Breeds with a disposition for aggressive behavior are prohibited.
  • Most properties have restrictions on the number of pets and/or the size of the pet. Please check with the property listing for specific details.
  • Be prepared to provide a picture of your pet and vaccination records.
  • A security deposit will be charged for each pet. The amount of the deposit will vary depending on owner policy and size of the pet.

Pet Screening

Pet Screening is a simple and secure tool allowing you to store all the important information about your pet in one place.

Approved applicants are required to complete a pet screening for each of their pets or companion animals prior to move-in. Pet screenings are $20 for the first pet and $15 for additional pets, service/companion animal registration is free.

The benefits of registering your pet with a pet screening service are huge. An online pet screening allows you to consolidate the paperwork required to manage your pet's complicated life all in one place. Profile information includes: photos, vaccinations, microchip, training, behavioral traits as well as a special section for service/companion animals. You'll love easily sharing this information with all of the service providers in your pets lives. pet sitters, dogie day cares, groomers, veterinarians, and animal hospitals.

Your pet screening will automatically be shared with Old South Properties, Inc. Just use the button below to start your pet screening today!

Click Here to Start Your Pet Screening

Pay Your Rent Online

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!

Don’t have an account?

It’s easy! Just let us know you want to pay your rent online and we”ll email you an account activation link. Learn more.

Get Started

Already have an account?

Click the button below to be taken to the Tenant Portal login page.

Log In

Benefits

Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.